Felix directly attributes his success in the security guard industry to three key things; training,employee retention, and customer service. Following the approval of the Security Guard Act of 1992,Felix implemented a specialized training program for security officers assigned to NYC governmentcontracts. Felix became licensed as Security Guard Instructor and opened his own security guardtraining school where he directly oversaw the provision of 8-hour pre-assignment training, 16-hourOJT, and annual in-service training as required by law. Felix also implemented supervisory trainingprograms, fire safety programs, and client specific security courses required by New York Cityagencies and New York City law. He is also a certified fire safety instructor and has a fire safetycertification school within A&H Security facility.

A&H specializes in security specifically designed for non-profit organization, these organizations aretypically composed of nursing homes, supportive housing, shelters for the homeless, rehabilitationclinics, substance abuse clinics, and healthcare facilities. A&H was formed to address the specificneeds of community based non-profit organizations providing services to New York City persons inneed of housing, substance addiction treatment, and healthcare. In doing so, A&H has significantexpertise managing projects requiring the deployment of several officers at multiple locations thatentail complex logistics, supervision, management and specialized training pertaining to these typesof sites.